Cant see Live video on an iphone

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Cant see Live video on an iphone
Cant see Live video on an iphone
2020-12-22 19:00:51
Model: KC110  
Hardware Version: V1
Firmware Version: 2.3.1

I have used this software on my iphone before with no problems. But all of a sudden i can not seelive video.  Wheel just spins and then says connection error. Unable to connect to server.  Yet if I go to recordings I see thumbnails of recent shots but with an X and no video to view.

 

It seems to be connected except for the live video and recordings.

 

 

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Re:Cant see Live video on an iphone
2020-12-29 19:09:48

@Sneto 

 

Since live view and thumbnails are recoding you may have a cloud connection issue.  I would recommend resetting the camera and re-configure and add it back to your Kasa account and then try again.  Also check for firmware updates. 

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