HS220 first stops responding then flickers

HS220 first stops responding then flickers
HS220 first stops responding then flickers
2021-01-21 01:01:30
Model: HS220
Hardware Version:
Firmware Version:

I have had multiple HS220 installed throughout the house installed since August. Today, one of the lights stopped responding. It would not turn odd not turn on. The light on the switch was off (the light was off too). I restarted and then reset the switch to factory settings, but I am unable to add the device. The lights keeps turning on now on its own and increases the light to the max and keeps flickering. Firwmware is current. 

0
0
#1
Options
1 Reply
Re:HS220 first stops responding then flickers
2021-01-26 16:02:59

@Ivona 

 

I would check the wiring to see if something came loose or is touching another wire. Another thing to try is to move it to a different outlet, if the issue follows the switch I would reach out to support as it may be bad.

0
0
#2
Options