Smart Plug Mini won't connect to server

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Smart Plug Mini won't connect to server
Smart Plug Mini won't connect to server
2021-11-08 22:27:37 - last edited 2021-11-09 00:45:15
Model: HS103  
Hardware Version: V2
Firmware Version: 1.14

Hi All,

 

After lots of googling and many failed attempts, I cannot seem to get any of my Smart Plug Minis (5 in total) to "connect to the server". I've deleted them and re-added them, factory reset them etc a bunch of times but I still can't get them to connect. The issue started when Ubifi (my internet provider as i'm in the sticks) sent me a new simcard for my mofi router. I'm guessing there may be a setting on my wifi router I need to change but i'm at a loss. I enabled the DMZ and I turned off the firewall and still couldn't get any of them to connect.

 

At this point i'm willing to try anything. Any adivce would be greatly appreciated. 

 

 

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