HS200 Switch does not power up

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HS200 Switch does not power up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS200 Switch does not power up
HS200 Switch does not power up
2022-01-03 18:19:01
Model: HS200  
Hardware Version:
Firmware Version:

I cannot even get any blinking light to my switch. It also does not turn my light on and off when I press the button (without connecting to wifi).

 

i used a voltmeter and I do have power to the switch. 
 

in my original non-smart switch setup, I had 4 wires:

 

- 2 black live wires connected to the switch

- 1 black wire connected to a screw on the switch (this would be ground)

- a bunch of white wires connected together but not connected to the switch. They were stuffed at the back. (These are the neutral wires)

 

So now with the smart switch, I connected each of the two black live wires to the live wires on the switch. I connected the ground and neutrals to the ground and neutral on the switch respectively. See pic below.

4741babb9fda4ac3873026e06fb65df9
 

when I turn the power back on, I don't see any blinking light and I cannot manually turn the ceiling light on and off either. Seems like a connection issue but I don't know what could have gone wrong. It seemed so straightforward....

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