Switch Connection

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Switch Connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Switch Connection
Switch Connection
2022-01-23 00:01:31
Model: HS220  
Hardware Version:
Firmware Version:

Hello,

I have an upstairs switch and a downstairs switch. I removed the downstairs one completely leaving only the wires with wire connectors on them.. Then Iput the new HS220 upstairs.  My problem is I can not turn the light off now from the new switch. 

 

Do I need to have a switch upstairs and downstairs or is there a way to close the circuit?

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Re:Switch Connection
2022-02-18 11:37:47

Hi @Stilljd17 

Thanks for reaching out to us. Sorry to reply you late. 

Did the switch upstairs and the switch downstairs originally control one light?

If yes, I am afraid your orginal upstairs switch and downstairs switch are three way switch. But HS220 is two way switch which can't be installed in the three way circuit. I think maybe this is the reason why HS220 can not work. 

If you have further concerns, please feel free to let us know. 

 

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