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HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS

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HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-04-29 14:37:22
Model: HS300  
Hardware Version: V20
Firmware Version:

HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS. I have a NETGEAR® Insight Managed WiFi 6 AX1800 Dual Band Access Point (WAX610) and none of my TP-Link KASA devices will stay connected , they connect for a while but then drop off. but If i switch it out for a WIFI 5 WAP it works fine with similar setting.

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5 Reply
Re:HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-04-29 14:43:01

  @Spinspan 

 

When the WIFi 6 WAP is in place what mode is your wireless set to?  How is the 2.4GHz band specifically configured?  Can you compare that to the WiFi 5 WAP and let us know what the differences are?

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#2
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Re:HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-04-29 15:41:02

  @Carl 

I set them both as close as I could.

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Re:HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-04-29 15:46:49 - last edited 2022-04-29 15:56:09

 

 

These are the settings that work:

 

 

4701d41ba52747d28e82b7bd65be5301  @Carl 

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#4
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Re:HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-05-02 14:17:29

these are the settings from the 802.11 AX WAp that will not stay connected

 

 

85bedc34addf470f8b4ff9b7ab3e9c4b  @Carl 

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#5
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Re:HS300 will not stay connected to new Wifi 6 (802.1ax) WAPS
2022-05-02 17:18:05

  @Spinspan 

 

Thank you.  On face value the only thing i can see that might be potentially affecting this is the band steering feature. Have you tried to disable that?

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