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Kasa Cameras

No clips saving

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No clips saving

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No clips saving
No clips saving
2022-12-09 01:28:01 - last edited 2022-12-09 16:23:32

None of my kasa cams ( multiple kc200's and doorbell) are currently saving clips in the activity tab. My doorbel is still doing 24/7 recording and i am getting notifications,  but no clips are saving...

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Re:No clips saving-Solution
2022-12-09 16:23:21 - last edited 2022-12-09 16:23:32

  @patb775 

 

We did get several reports about this yesterday.  We were able to find the cause and repaired it.  All of those clips should be viewable now.  

Carl | TP-Link Systems Inc. Survey: Share Your Experience and Help Shape the Future of TP-Link Support Make Your Home Wi-Fi Greener with Power-Saving Features Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support Join our Official Subreddits: r/tplink, r/tapo, r/omada_networks
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Re:No clips saving-Solution
2022-12-09 16:23:21 - last edited 2022-12-09 16:23:32

  @patb775 

 

We did get several reports about this yesterday.  We were able to find the cause and repaired it.  All of those clips should be viewable now.  

Carl | TP-Link Systems Inc. Survey: Share Your Experience and Help Shape the Future of TP-Link Support Make Your Home Wi-Fi Greener with Power-Saving Features Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support Join our Official Subreddits: r/tplink, r/tapo, r/omada_networks
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