HS200 smart switch unable to connect to device

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HS200 smart switch unable to connect to device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS200 smart switch unable to connect to device
HS200 smart switch unable to connect to device
2022-12-14 20:37:38
Model: HS200  
Hardware Version:
Firmware Version:

Brand new HS200 switch will not connect to my iphone during installation of device through KASA app.

 

I am not connected to VPN.

I have already updated the firmware and software.

 

The switch blinks only green. Does not blink orange.

 Please help

 

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#1
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4 Reply
Re:HS200 smart switch unable to connect to device
2022-12-14 20:48:13

  @arodr071,

When you are connected to the Smart Switch's Wi-Fi for the first time, go into your phone's wireless settings and disable the option for Private Addressing, this setting can easily interfere with the setup process of devices. Otherwise:

 

When the device is first powered, are you able to see the device's wireless network from your phone settings? If not try performing a factory reset by holding the button on the device for 10 seconds, then try the process again.

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#2
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Re:HS200 smart switch unable to connect to device
2022-12-14 21:00:13

  @Riley_S Private addressing is OFF. I already tried pressing the reset button. Already powered on and off the switch. I cant connect to "TP-LINK Smart Device" on the phone. So I cannot proceed with the installation process.

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#3
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Re:HS200 smart switch unable to connect to device
2022-12-14 21:01:43
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#4
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Re:HS200 smart switch unable to connect to device
2022-12-14 22:06:52

I just went through all the trouble shooting i could have done.

 

this is the worst purchase i have ever made.

 

i am never buying Kasa brand again.

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#5
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