Kasa KS240 ceiling fan control and dimmer switch Red light

Kasa KS240 ceiling fan control and dimmer switch Red light

28 Reply
Re:Kasa KS240 ceiling fan control and dimmer switch Red light
2024-09-01 21:35:17

  @Riley_S  

 

After the switches had been behaving for a couple of months, I had 2 out of 3 fail to reconnect to the cloud after I rebooted the router today.  I could turn the lights/fan on and off.  I had to delete them from Kasa, add them back in.

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#23
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
2024-09-05 14:14:29

  @nsrdave I've left negative feedback on Amazon (where I bought it).  I don't think TP-Link sees this as an issue or cares.  They would have addressed it by now.  But for sure, it's probably the end of me buying their products.

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#26
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
2024-10-04 00:33:59

Hi @Riley_S , have the engineers able to determine the cause of the issue?

 

All TP-Link devices are connected to the internet, all other home equipment are connected to internet, the only device that is not connected is KS240 fan / light switch with solid light which the troubleshooting guide says no internet but that is not true.

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#27
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
2 weeks ago

  @Aravot same exact issue here

 

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#28
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
Tuesday

  @Riley_S 

I have the same issue.  I have to KS240's installed and both have had the same issue.  I have a TP-Link Deco mesh system and the furthers router is only about 15 feet away...very strong signal.

 

I tried a reset and that did not fix the issue.  I had to reinstall via the app to fix. 

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#29
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
Tuesday

  @Aravot Same issue here on 2 of them.  Any updates?

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#30
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
Yesterday

 I just ran into this issue on a new KS240 that's only been installed for a week. 

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#31
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Re:Kasa KS240 ceiling fan control and dimmer switch Red light
22 hours ago

@Riley_S, strange no comment from TP-Link, it is evident many users are having the issue, how about a firmware update to fix the issue?

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#32
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