Network is blocking a device

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Network is blocking a device

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Network is blocking a device
Network is blocking a device
2024-04-11 00:53:53

Have a PlayStation that was always connecting to a far distance node and as a result getting slow speeds. Found the device in the deco app and set the connection preferences to only allow it to connect to the closest deco node. But now the PlayStation is not allowed access to the network. PlayStation says that "the security method may not be correct", as a reason it can't connect. Because the PlayStation cannot connect to the network I cannot find it in the device list to change its preference setting. The device does not show up in the blocked devices list either. Any help with this issue would be greatly appreciated. Thanks. 

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Re:Network is blocking a device
2024-04-11 04:37:57

  @BNG6658 

 

Go trough these troubleshooting steps and check if they can resolve your issue.

If that doesn't help force 2.4ghz on your PS5 - press Option when selecting your network, and it should give you a 2.4ghz option.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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