Tapo C100 no longer working at night

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo C100 no longer working at night

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C100 no longer working at night
Tapo C100 no longer working at night
2024-06-12 01:07:28
Model: Tapo C100  
Hardware Version: V1
Firmware Version: 3.4.503

Hello,

 

The camera no longer triggers at night. It worked fine for about a week and nothing has changed in my set up, ie:

 

- Same exact location and light level

- Same sensitivity (max)

- Wifi signal is strong

- Firmware is up to date (no change)

 

What I have tried

- Rebooted the phone

- Rebooted the camera

- Rebooted the  router

 

Help :)

0
0
#1
1 Reply
Re:Tapo C100 no longer working at night
2024-06-12 16:28:28

  @TheFrog415,

If the camera is only being triggered at specific times, the first thing to check is whether the camera is not detecting activity or if a notification is being sent. It may be that you have a notification schedule set for the entire Tapo app or specifically for that camera.

 

Lastly, double-check that the night vision mode was not accidentally disabled, preventing your camera from being able to see motion in the first place.

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
0
0
#2