I recently installed my new Tapo D225 doorbell and hardwired it to my existing doorbell wiring but it does not seem to be charging. I checked the voltage on the wires feeding the doorbell and it is reading 18V. Any assistance would be greatly appreciated. Thanks
@NCSU86 Did you install the jumper into your chime? I am looking into purchasing the doorbell and notice this was a step during installation. Otherwise- how are you like the doorbell?
@NCSU86 I did not install the jumper wire as I am not using the "always on" feature. I am currently fully charger the battery and will reinstalled with it hardwired to see if that helps. May try the jumper option if it continues not to work.
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