D225 Doorbell Issue

D225 Doorbell Issue

D225 Doorbell Issue
D225 Doorbell Issue
2024-09-02 20:55:37
Model: Tapo D225  
Hardware Version: V1
Firmware Version: 1.1.13 Build 240627 Rel. 38729n

I recently installed my new Tapo D225 doorbell and hardwired it to my existing doorbell wiring but it does not seem to be charging.  I checked the voltage on the wires feeding the doorbell and it is reading 18V.  Any assistance would be greatly appreciated.  Thanks

  0      
  0      
#1
Options
5 Reply
Re:D225 Doorbell Issue
2024-09-03 21:15:21

  @NCSU86 Did you install the jumper into your chime?  I am looking into purchasing the doorbell and notice this was a step during installation.  Otherwise- how are you like the doorbell?

  0  
  0  
#2
Options
Re:D225 Doorbell Issue
2024-09-04 00:59:40

  @NCSU86 I did not install the jumper wire as I am not using the "always on" feature.  I am currently fully charger the battery and will reinstalled with it hardwired to see if that helps.  May try the jumper option if it continues not to work.

  0  
  0  
#3
Options
Re:D225 Doorbell Issue
2024-09-27 11:51:25
did you ever resolve your non charging issue? I've connected one and it also looks like not charging despite being wired and the charge icon appearing on the app.
  0  
  0  
#4
Options
Re:D225 Doorbell Issue
2024-10-06 18:35:13

  @NCSU86 ,I installed yesterday it was charging with green icon  to 100 ,woke up morning ,charging disappeared and now at 99percent. Is this normal  ,also how to bypass existing chime with  provided  jumper cable .

  0  
  0  
#5
Options
Re:D225 Doorbell Issue
a week ago

 Same issue , will not ring old chime,  just installed.

Replaced ring camera  which was using power device to detect voltage change to and activate chime. 

Seems that some thing is not designed to create short time signal to chime like contact short

Please provide solution for old chime.

 

  0  
  0  
#6
Options