Technoraze wrote

For the record though every time the camera was woken up by either motion or live view it would trigger the vehicle detection tagging (if I have it enabled) on my own stationary vehicle.

Tapo TD21

Firmware 1.1.0

  @Technoraze 

This is definitely unusual. Further investigation is required.

Wayne-TP wrote

Hello everyone,

 

Regarding the false detection issue, there are a few points that need to be confirmed before proceeding further.

1. Whether the vehicle detection was indeed falsely triggered — specifically, does the event type marked on the playback page correspond to the vehicle detection icon? It's important to note that different detection types have separate detection areas and sensitivity settings. If the detection area for motion detection is set to the whole screen, it will trigger the camera detection when a vehicle enters the camera's view, but this would activate the motion detection instead.

2. High detection sensitivity might lead to false detections. Consider lowering it. The default sensitivity is  6. If your current setting is at this level, try adjusting it to 4 or even lower, like 2.

 

If the situation persists, we recommend contacting the technical support for further assistance. You can send an email to support.usa@tp-link.com and include the following details.

1. Model, hardware, firmware version and the Mac address of the camera.

2. Detection settings: the detection types enabled and the specific settings for different detection types. *You can provide screenshots.

3. A video of the false detection and a screenshot of the playback page that includes this event -- being tagged with an incorrect event icon. *For better analysis results, we recommend providing at least two or three videos (along with corresponding screenshots of the playback page)

@sbcadguy You may check the suggestions here.