Had electrician install a bunch of hs210 and the app requires 2 pushed to register

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Had electrician install a bunch of hs210 and the app requires 2 pushed to register

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Had electrician install a bunch of hs210 and the app requires 2 pushed to register
Had electrician install a bunch of hs210 and the app requires 2 pushed to register
2024-12-28 02:00:58
Model: Kasa HS210  
Hardware Version: V3
Firmware Version: 1.0.10

I recently ordered 3 hs210 kits.  Each kit comes with 2 switches.  For each switch in the kit, I had it wired into a separate 3 way light.  In other words, if the kit comes with switch 1A and switch 1B, I had the electrician take switch 1A for one circuit and 1B for a totally different circuit.  After having an electrician install the switches, I've noticed the app doesn't show the correct status of the switch, nor does it respond to a single press of the app to turn on/off the light.  It takes two pushes for the app to reflect - intermittently.  Sometimes the app shows the light is on, but it is in fact off and vice versa.  Interestingly enough if I use the physical switch on the wall, I do not have to push it twice.  Each press registers properly.  This appears to be a software problem.

 

How soon can this be fixed?

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