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Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App

Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App

Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
2025-01-22 14:51:40
Tags: #Port Forwarding #UPnP
Model: Deco X90  
Hardware Version:
Firmware Version: 1.2.7 buld 20240719 Rel. 66567

I have had a Deco X90 router and mesh for a couple of years. It has the latest firmware. Works great. I set up a port forwarding rule (see picture) that works fine. However, I now want to delete the rule and I cannot. I have tried changing the rule, using the delete process, rebooting the router and mesh, etc., but it will not delete and close the port. Is there any way to delete the port? This is an obvious bug and a major issue if you can't delete / close forwarded ports. 

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#1
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4 Reply
Re:Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
2025-01-22 15:11:25

 

Forgot to add image of the rule I am trying to delete. 

 

15c69ba910214133b48eff9c61f1fb79  @dccrens 

 

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#2
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Re:Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
2025-04-07 17:03:10

  @dccrens I have the same problem. Tried to delete some old port forwarding rules and they spin and spin but don't go away.

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#3
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Re:Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
2025-08-05 22:28:19

@Shrp77 @dccrens

were you able to resolve? I have the same issue 😕 

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#4
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Re:Deco X90 Router & Mesh can't delete Port Forwarding rule in Deco App
2025-08-05 23:01:14

@drovering 

@Shrp77

@Dccrens

 

Since there hasn't been a respons on this issue yet I would like all of you to open up a ticket with support. 

 

Before I give you the instrustcions to do so would you all please make sure you have the latest firmware installed? To make sure you have the most up to date firmware use the directions below.

 

1. Log into http://tplinkdeco.net/webpages/index.html

2. Once your logged in click on "System" then "Advance"

3. Now click on "Firmware Upgrade" now scroll down to the bottom of the page and click on "Check for upgrades" 

4. Download any updates you have if any.

 

If there are updates download them and see if the problem persist. If you are still unable to delete the rule then open a ticket using the instructisons below.

 

 

  1. Email support at support.usa@tp-link.com.
    2. Include the model number of your Deco router, as well as the hardware and firmware versions.
    3. Describe the issues you are facing and send the email.
    4. Within a few minutes, you will receive an automated response with a TKID number.
    5. Upon receiving this email, please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then, reply to the email you just received, attach the log file, and kindly request that your ticket be escalated to a senior engineer for further assistance.

Before sending the email please include the link below.

https://community.tp-link.com/us/home/forum/topic/738886

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#5
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Helpful: 2

Views: 459

Replies: 4

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Port Forwarding
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