Troubleshooting Tapo c120 cameras all experiencing choppy/laggy RTSP streams after 1.3.1 firmware
I have 8 of these cameras, all purchased and set up about 1.5-2 months ago. I have them all recording to sd, and also using my synology nas / surveillance station to record/stream them via RTSP (tcp).
Before the 1.3.1 firmware, they were working perfectly. Nice, smooth real-time views, however, after the 1.3.1 update they are showing a frame every 2-4 seconds, and randomly lagging behind for hours.
Changing hardware acceleration did not help with the quality.
Within synology ss, it 'found' them with onvif and I do have them set up as Tapo c120 cameras in there. I've also removed, then tried adding as generic onvif.
The c110s and c210s I have are still running smoothly in synology ss in 'live-view'.
Viewing the c120s from the tapo app in live-view seems fine. For me, it's something with the RTSP.
I've seen others (on reddit) with similar issues when trying to view with RTSP.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi @Solla-topee and @Riley_S , do have any update on this issue? Also it seems that the email tab is removed and it's not possible to send a support ticket to get the custom beta firmware.
- Copy Link
- Report Inappropriate Content
The C120 has a new FW 1.3.2 dated at the end of June that may contain the test fixes?
https://www.tp-link.com/us/support/download/tapo-c120/v1.60/#Firmware-Release-Notes
Have you tried this yet?
Or are you like in my situation have the C121 and for whatever reason 1.3.2 isn't available for when I thought the internals are identical with a different color.
https://www.tp-link.com/us/support/download/tapo-c121/#Firmware-Release-Notes
- Copy Link
- Report Inappropriate Content
@S_L I have a few C120 but 1.3.2 isnt available yet
- Copy Link
- Report Inappropriate Content
@gchle
Interesting. I would've expected to see it pop up in the app if it's been a month since it was published. Guess it's just something we'll have it wait for since we can't just grab the file and load it manually.
- Copy Link
- Report Inappropriate Content
Just looking for an update on when this is going to be released for auto download to the cameras. It's now been nearly 2 months since it has been published in the release notes but is still not generally available
Thanks. Darryl
- Copy Link
- Report Inappropriate Content
Also looking for when it will show up as an update on my C120. I am in Canada, is this only available in the US? I am finding the rtsp stream randomly goes nuts with Frigate causing a huge FPS and impact to the server.
would love to try 1.3.2 or go back to 1.2.3.
- Copy Link
- Report Inappropriate Content
It's late for me to update but the Tapo app is showing 1.3.2 is available for my C121. Support site for the C121 hasn't been updated to reflect this.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I see it today for my C120 as well. Upgrading now, will see how it impacts stability after a week or so.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 5671
Replies: 29
Voters 1
