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Replacement parts

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Replacement parts

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Replacement parts
Replacement parts
2025-06-18 20:50:33
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

How do you get replacement parts!?

Lost one of the screws that holds the micro SD card cover in place. I have called Amazon and emailed support and NOBODY is able or willing to help me get replacement parts!

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Re:Replacement parts
2025-06-19 23:42:45

  @Cubby 

 

Screws, Zipties, ethernet cables and other such common use, low cost items are not generally provided as a part requests.  Instead what TP-Link can provide you with is the screw size so that you can purchase one online or at a local retailer.  I will check with engineering and get you the screw size. 

 

Carl | TP-Link Systems Inc. Survey: Share Your Experience and Help Shape the Future of TP-Link Support Make Your Home Wi-Fi Greener with Power-Saving Features Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support Join our Official Subreddits: r/tplink, r/tapo, r/omada_networks
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Re:Replacement parts
2025-06-23 17:51:50

  @Cubby 

 

I did recieved the dimensions: 5.6 × 4.07 × 2.53 inches (142.3 × 103.4 × 64.3 mm)

Carl | TP-Link Systems Inc. Survey: Share Your Experience and Help Shape the Future of TP-Link Support Make Your Home Wi-Fi Greener with Power-Saving Features Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support Join our Official Subreddits: r/tplink, r/tapo, r/omada_networks
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