Major app feature missing for iPhone

Major app feature missing for iPhone

Major app feature missing for iPhone
Major app feature missing for iPhone
2025-07-02 23:52:04

 Very Serious flaw.   Hardware is good. Tapo support is horrible.   This is now the 4th or 5th ticket I submitted about the Tapo iPhone application not having a Critical alert notification sound and urgency.   If middle of the night the outdoor camera detects a human person then my phone should blow up with a large alert sound which overrides my do not disturb sleep setting.  Not a ting sound like a text or email.  Other manufacture cameras offer this. Apple iPhone offers this urgent notification type and sound but Tapo does not support.  HELP this is ridiculous flaw in your technology. Without this urgent notification sound and vibration your outdoor cameras are not for security and really all baby monitor cameras.  I keep opening tickets and they keep getting closed.  Stop making new product until you resolve your app issues.   Oh yeah BTW other manufactures offer a Windows app too for remotely viewing on a PC, however Tapo does not.  Get with the times and fix this issue already !!!

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Re:Major app feature missing for iPhone
2025-07-17 18:59:33

Hey @Jason111,

 

The team may not have the information or have been able to provide specifics, to be honest.

 

Looking at a few cameras that the team is testing, the feature is on the development team's radar for future camera releases; however, it's so early on that there is not much information that I can provide regarding which cameras are currently associated with the feature or what we could expect in terms of compatibility - just know that the feature is being worked on. I will make sure that I forward the feedback that the feature would be more than welcome on our existing cameras.

 

Regarding Windows App viewing, it was previously brought to the team's attention, but wasn't considered a priority due to the availability of RTSP/ONVIF clients and the Phone Link feature added in Windows 11. 

 

If you are looking for a more alarm-based system - I would highly recommend setting up a Tapo Hub. With a hub, you can schedule a camera to ring the hub's alarm whenever a specific activity is detected. 

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