Not working on Alexa

tracyl

2025-07-10 23:07:36 - last edited 2025-07-11 20:11:47

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Registered: 2025-07-10

Not working on Alexa

2025-07-10 23:07:36 - last edited 2025-07-11 20:11:47

Tags: #Amazon Alexa

Model: EP10

Hardware Version:

Firmware Version:

When I try to control any of my tp link devices via Alexa it says "I couldn't reach 'device name' to fix this open the Alexa app and renable the skill." When I tried opening the skill on Alexa it says "This skill no longer exists." See attached screenshot.

File:

Screenshot_20250710_185457_Amazon Alexa.jpgDownload

1 Accepted Solution

tracyl

LV1

2025-07-10 23:32:24 - last edited 2025-07-11 20:11:47

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Registered: 2025-07-10

Re:Not working on Alexa-Solution

2025-07-10 23:32:24 - last edited 2025-07-11 20:11:47

@tracyl

Just found a notice on Amazon "We are aware that some customers are currently experiencing issues with Alexa devices. We are working to resolve this as soon as possible and apologise for any inconvenience." Looks like it is an Amazon problem.

File:

Screenshot 2025-07-10 192210.pngDownload

Not working on Alexa

Not working on Alexa

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