Wan auto sensing broken

Wan auto sensing broken

Wan auto sensing broken
Wan auto sensing broken
2 weeks ago
Model: Deco X68  
Hardware Version: V2
Firmware Version:

What is the workaround provided here?:

 

https://community.tp-link.com/en/home/forum/topic/675962?replyId=1388026

 

 

 

Wan port auto-sensing breaks when the Internet goes down, and I need to manually set a dedicated WAN port. Otherwise I cannot use this unit at all.

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#1
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6 Reply
Re:Wan auto sensing broken
2 weeks ago

  @Homeusr I went to the link you provided.  The solution, at least the temporary one you refer to, I believe is to manually select the WAN port, "fixing it to the one port you connected to the modem/ONT".

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#2
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Re:Wan auto sensing broken
2 weeks ago

  @jzchen 

Thanks! But where do you do this in the Deco app? I can't find this setting 

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#3
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Re:Wan auto sensing broken
2 weeks ago

  @Homeusr I checked for my BE95 and I can not find the option either.  So to clarify my understanding you are having WAN instability and when it goes down you lose Internet access, and have to reconfigure the setup to get it to work again?

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#4
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Re:Wan auto sensing broken
2 weeks ago
Yes
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#5
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Re:Wan auto sensing broken
2 weeks ago

  @Homeusr Do you mind sharing the ISP?  At least in my experience they tend to resolve these WAN side issues, experience with local cable modem provider Giggle Fiber, Frontier, and AT&T...

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#6
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Re:Wan auto sensing broken
2 weeks ago

  @jzchen it was T-Mobile home Internet, now it's a local fiber provider. This issue happens with both ISPs, and the fiber installer blamed the Deco 

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#7
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