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[Solved] Kasa 3-way smart switch incorrect on/off state in app

[Solved] Kasa 3-way smart switch incorrect on/off state in app

[Solved] Kasa 3-way smart switch incorrect on/off state in app
[Solved] Kasa 3-way smart switch incorrect on/off state in app
3 weeks ago - last edited Yesterday
Tags: #3-way Switch
Model: Kasa HS210  
Hardware Version: V3
Firmware Version: 1.0.10

I installed a 3-way HS210 smart switch.

 

Its physical button works as expected, but the mobile app control is messed up. 

 

1, The on/off state does not reflect the actual state. 

2, I need to press the button twice to turn on or turn off the light.  Basically only the 1st and 3rd operation works. 

 

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#1
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6 Reply
Re:Kasa 3-way smart switch incorrect on/off state in app
2 weeks ago

  @WestMatrix 

 

Have you tried to see if there is a firmware update that might fix the issue? Maybe your running the switch in local only mode? 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Kasa 3-way smart switch incorrect on/off state in app
2 weeks ago

  @HelpFixDecoApp  Thank you. 

 

What's also weird is that I don't see the option to update firmware.  There is only one LED light switch in the device details.  But my other good smart switch has a rich list of operations. 

 

eb9c3ed94b364b16b0823ccf199c4a14       8205c8bc921c4a93bc48402790794811

 

 

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#3
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Re:Kasa 3-way smart switch incorrect on/off state in app
2 weeks ago

  @WestMatrix 

 

In the Kasa app, in the menu at the bottom click on "Me" you should then see the "Firmware Update" option 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:Kasa 3-way smart switch incorrect on/off state in app
2 weeks ago - last edited Yesterday

  @HelpFixDecoApp 

 

That one always says everything is already up to date. 

 

I have 9 Kasa devices at home and I'm generally happy with them except this one. 

 

I bought this one because I always forgot to turn off the garage light so my wife keeps complaining about it.  I was hoping I could set some auto-turn-off setting but now the on/off state is out of sync so it becomes useless.  I even tried to set double turn-off or tripple, by fliping the state back and forth, but it did not help. 

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#5
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Re:Kasa 3-way smart switch incorrect on/off state in app
Yesterday

  @WestMatrix 

 

How does switch's led indicator behave when you turn on/off the switch? 

 

Is your HS210 used with a dumb switch, or another HS210? Do you know what the length of the traveler line is in this three-way connection? Is it over 50 feet? Over 100 feet?

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#6
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[Solved] Re:Kasa 3-way smart switch incorrect on/off state in app
Yesterday - last edited Yesterday

  @Wayne-TP  I just got it working today. 

 

Apparently the other switch, a dumb switch was flipped today, and now everything is fine.  I was stupid and I blamed the product. Sorry for that. Thank you for the help. CC @HelpFixDecoApp

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#7
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3-way Switch
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