HS300 keeps turning on and off randomly and fast

HS300 keeps turning on and off randomly and fast

HS300 keeps turning on and off randomly and fast
HS300 keeps turning on and off randomly and fast
2 weeks ago
Model: HS300  
Hardware Version:
Firmware Version:

Hey everyone!

 

I have two HS300. After moving to a new house, one of the strips is acting very weird: it keeps turning on and off randomly like shown in the video. Any idea what might be going on? I tried to do a factory reset by pressing one of the buttons for 10 seconds but nothing changed.

 

What am I missing? I can see that there might be a firmware issue with the strip (because of some 2021 official post) but it worked perfectly until yesterday lol. I pressed all control buttons for 10 or more seconds and the power strip didnt stop doing this.

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Re:HS300 keeps turning on and off randomly and fast
Tuesday

  @babanooey 

 

It seems like this device needs to be replaced. To proceed with product warranty, please contact our support team. Contact Technical Support

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