S505 Requires Hub for SmartThings Integration
S505 Requires Hub for SmartThings Integration
Hi,
I have several Tapo S505 switches integrated into SmartThings, but one of them cannot be added. SmartThings reports that the switch requires a hub to connect...
One of the primary factors for me to choose Tapo was the lack of requirement for a hub.
Why can I connect 3 other switches (same model, hardware version, and same firmware version), but this one cannot connect?
Is there a quantity limitation to connect to SmartThings without a hub, do I need to group them somehow, do I have a faulty switch, or aomething else entirely?
Any advice or help is appreciated.
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I have the same problem but with the dimmer version Tapo S505D. I have 4 smart S505D dimmer switches. I can add all four in the Tapo app but when I go into smartthings the last one does not seem to be picked up. It has an error message "You need a hub in <smartthings location> to connect to this device". So it seems there is a limitation on the number of Smart 505 switches that can be added to smartthings and that limit appears to be three. I have other versions of Tapo/Kasa switches & devices without that limitation.
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audidriver wrote
I have the same problem but with the dimmer version Tapo S505D. I have 4 smart S505D dimmer switches. I can add all four in the Tapo app but when I go into smartthings the last one does not seem to be picked up. It has an error message "You need a hub in <smartthings location> to connect to this device". So it seems there is a limitation on the number of Smart 505 switches that can be added to smartthings and that limit appears to be three. I have other versions of Tapo/Kasa switches & devices without that limitation.
For this case, i recommend contacting our forum support team directly for assistance. Send an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 847544] Fail to sync over 3 Tapo S505D to SmartThings app
Forum Nickname: audidriver
Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/847544?replyId=1634662
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.
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