EP25 missing ONLY in Kasa app!

EP25 missing ONLY in Kasa app!

EP25 missing ONLY in Kasa app!
EP25 missing ONLY in Kasa app!
2025-11-09 12:13:44
Model: EP25P4  
Hardware Version:
Firmware Version: Latest

I had to reset a EP25.  Now it shows up everywhere EXCEPT Kasa app.  It's in Google Home, Apple Home, Tapo etc.  How to get it back to Kasa app?

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#1
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3 Reply
Re:EP25 missing ONLY in Kasa app!
2025-11-19 01:38:57

  @MarkNC 

 

Which app did you use to reconfigure the smart plug? If you use the Tapo app, this device will not be synced to the Kasa app.

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#2
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Re:EP25 missing ONLY in Kasa app!
2025-11-19 01:42:17

  @Wayne-TP I used TAPO because I could not get it to work in Kasa.  Even though I have used it before to set up three others.

 

I reset and tried again with Kasa app.  I had to try 4-5 times with failures along the way.  Would not connect etc.  Finally got it to work.  Very frustrating.  Now it shows up in Lasa and everything else.

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#3
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Re:EP25 missing ONLY in Kasa app!
2025-11-27 06:40:42

  @MarkNC 

 

I'm sorry for the trouble you've experienced. It's good to know the problem has been solved now!

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#4
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