HS220 will not connect to Homey

HS220 will not connect to Homey

HS220 will not connect to Homey
HS220 will not connect to Homey
Sunday - last edited Sunday
Model: Kasa HS220  
Hardware Version: V3
Firmware Version: 1.1.1

I bought this switch a year ago and installed it. I had a lot of problems getting the app to connect to it but after some silliness with wi-fi networks I managed to do that.

 

Now, the ONLY reason I bought this was because it was listed as fully supported in HOMEY. Turns out that even though there is an official Kasa app in Homey and this switch is listed in the compatible devices, after a year of back and forth with Homey support, I still do not have a connection to Homey. 

 

Their reason...and I quote "I'm sorry to say we have been unable to solve the issue too this date, due to information and help we need from TP-Link but have not (yet) received."

 

1) So how is it that resolving this takes a year?

2) How is it that this device is still listed as being fully supported in the Homey Kasa app even though it has not worked for at least a year?

3) What is TP-Link's plan to resolve this?

 

I have 2 other 3 way switches that I have not bothered to install because it takes a bit of work and I am expecting that I will have the same problem.

 

I also have 2 smart bulbs (KL125) and they are continually losing connection to Homey but the problem is usually with Kasa/TP itself.  At this moment, 1 of my lights is unreachable even in the Kasa app itself.

 

I was expecting more from TP-Link but as of now I will looking to replace all these and throw them in the garbage. And to never again buy a TP-Link product.

  0      
  0      
#1
Options
2 Reply
Re:HS220 will not connect to Homey
Wednesday
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#2
Options
Re:HS220 will not connect to Homey
Wednesday

  @El_Lobo 

 

Homey is not a supported third-party by Kasa.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#3
Options