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C615F with solar panel not charging with solar

C615F with solar panel not charging with solar

C615F with solar panel not charging with solar
C615F with solar panel not charging with solar
18 hours ago
Model: Tapo C615F  
Hardware Version: V1
Firmware Version: 1.2.6

Bought a C615F that includes a solar panel. It charges when plugged to a wall. However when running on battery and plugged into the solar panel, it doesn't charge. The battery will die. 

 

I have checked the USB power cords and from what I can tell they are connected snug together. 

 

The solar panel is indeed outdoors and gets direct sun and indirect sun 50/50 of the time respectively. 

 

Is there something I can do to fix this, or is this a hardware issue? 

 

Thank you

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#1
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2 Reply
Re:C615F with solar panel not charging with solar
16 hours ago

  @Xacto01 

 

A few questions.

 

  1. Do you ever see a blue battery icon with a lightning bolt on the camera's button or live view screen?
  2. Have you enabled Solar Charging Data in the battery menu of the camera's settings?  Camera > Settings > Battery Status > Solar Charging Data
  3. How active is the FOV area for the camera? 
  4. Can you tell us what FW you are currently on?
  5. Are you using a MicroSD for recording? 
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#2
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Re:C615F with solar panel not charging with solar
15 hours ago

  @Carl 

Hi Carl, Thanks for responding.

 

1. I see a blue battery icon but no lightning bolt like when I plug it into the wall

2. I have not enabled Solar Charging Data

3. FOV area was very active but then I added zones so that the bush that always moves from the wind will not activate the recording

4. I'm sorry I don't know what FV is

5. Yes, I am using a MicroSD for recording.

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#3
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