Smart plug not turning on at sunrise

Smart plug not turning on at sunrise

Smart plug not turning on at sunrise
Smart plug not turning on at sunrise
2 weeks ago

I have a smart plug with a grow light attached that is set to turn on at sunrise and turn off at sunset. Currently, sunrise is about 06:40 and sunset at 19:45 EDT. 
 

The plug is configured for EDT time zone to turn on with no delay, but does not. 
 

How does the system determine sunrise? What would prevent it from turning on?

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#1
3 Reply
Re:Smart plug not turning on at sunrise
2 weeks ago

  @mycomac 

 

Is the schedule function not working at all on your device, or is it not following your sunrise/sunset-based on/off times?

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#2
Re:Smart plug not turning on at sunrise
2 weeks ago - last edited 2 weeks ago

  @Wayne-TP scheduling works for turning off at sunset, but turning on at sunrise does not. 
 

if a set a fixed time  to turn on at 6:30 am, that works, but scheduling to turn on at sunrise doesn't. 

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#3
Re:Smart plug not turning on at sunrise
2 weeks ago

mycomac wrote

  @Wayne-TP scheduling works for turning off at sunset, but turning on at sunrise does not. 
 

if a set a fixed time  to turn on at 6:30 am, that works, but scheduling to turn on at sunrise doesn't. 

  @mycomac 

 

That's unusual. For your case, I recommend reaching out to our support team for further assistance. Contact Technical Support

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#4