@Ekbaljabar 

Hello,
Welcome to the Tapo community, and thank you for your post. To better assist you, could you please help confirm the exact issue scenario you are experiencing?

Is the camera unable to connect during the initial setup? Or was the camera working normally before, but it is now showing Offline in the Tapo app?

If the issue occurs during initial setup, please refer to the following troubleshooting guide for setup and connection issues: How to Set Up Your Tapo Camera Using the Tapo App

If the camera was previously working and is now offline, please refer to this troubleshooting guide instead: Cannot view Tapo/Kasa Camera

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

Best Regards.