I just installed 1 c206 and a c216. Both displays the same message about being "only be controlled locally." I can't access them in the app when I'm not on the home network. I have three other cameras (c425, c120, and a c615f) and a doorbell. Those work just fine when I access them over the internet.
Hi,
The three issues you reported appear because the camera is not connected to our cloud server and can only be controlled locally. You can refer to the instructions below to troubleshoot.
What to do if I can't control my Tapo cameras on the Tapo app?
If the same phenomenon persists, contact our customer service team and provide the results of the above troubleshooting steps.
Best Regards
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