Light Turns Off After 15 Seconds or So

Light Turns Off After 15 Seconds or So

Light Turns Off After 15 Seconds or So
Light Turns Off After 15 Seconds or So
Yesterday
Model: Kasa HS200  
Hardware Version: V5
Firmware Version: 1.0.3

At wits end. Installed hs200 to new LED floodlight and light goes on (manually) then off after 15 seconds. This is in detached garage with wifi extender so signal if full strength. Just cleaned up wiring in garage and to verify all neutrals (whites) are in common and blacks are correct. Even disconnected all wiring where wire comes into garage so only the hs200 is wired and get the same result. I bought a 2 pack and they both do the same thing. Even had a new one I never used and that does the same thing. What are the chances I have 3 bad hs200's? 

Any other troubleshooting I can try? The line is a 15a circuit and the light is a 3 head motion sensor LED light. Its a 38w light and the switch is not set to test and its set to 10 minutes to be on from motion.

0
0
#1
1 Reply
Re:Light Turns Off After 15 Seconds or So
Yesterday

  @Kevk65 

Hello,

We recommend checking the following points:

1. Check the light fixture / load. Please try connecting a different light or bulb (preferably a simple incandescent) to test. Or you can install the HS200 on a different circuit or controlling a different type of light.


2. Many motion‑sensor LED floodlights have built‑in control logic.  Please double‑check: Whether the floodlight has any internal auto‑off / photocell / smart sensing behavior?

 

3. Re-check wiring: How to install HS200 to your electrical line

 

 If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,


 

0
0
#2