Firmware updates will not complete

Firmware updates will not complete
Firmware updates will not complete
2017-04-03 13:14:52
Model :

Hardware Version :

Firmware Version :

ISP :

I have 2 out of 8 LB110 Smart Bulbs that will not complete the firmware update. I get an "Update not Complete. One or more of your devices failed to update. Please try the update later."


I have tried numerous times but they have yet to complete. Anybody else have this issue or are there any suggestions on how to remedy the problem?
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#1
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Re:Firmware updates will not complete
2017-04-14 17:20:50
Have you used the Upgrade Tool in the following link? http://static.tp-link.com/iotUpgradeTool_V1.0.zip
Please turn off the firewall of your computer to test again. And if convenient, please try another computer.
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#2
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Re:Firmware updates will not complete
2017-06-06 10:04:30
Wow! I just followed the link, installed the tool, read the "read me" and followed the simple directions!
It worked! I had the same problem and now, the light works with Alexa again.
Thank you so much!
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#3
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