Hs210 always on
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Hs210 always on
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2019-01-05 23:28:13
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Registered: 2019-01-05
Hs210 always on
2019-01-05 23:28:13
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I have a hs210 that is always on and will not turn off.
Any ideas?
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Re:Hs210 always on
2019-01-06 00:42:45
troubleshooting on the switches one of the switches one side of a traveler is always on in one side of the traveler is always off no matter what you do. Would this switch qualify for a return or would I have to send the whole kit back.
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2019-01-07 19:52:27
Posts: 3782
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Re:Re:Hs210 always on
2019-01-07 19:52:27
Before i jump to any conlusions i would need more information.
1. Are both siwtches connected to the same 3-way run?
2. Are both switches setup in the Kasa Smart app?
3. What are the status of both switches in the Kasa app?
4. Are the lights being controled correctly?
5. Can you control the lights manually on and off from both switches?
6. Where do you see the always on status?
If it helps you can also provide video or photos
Thank you
Carl | TP-Link Support
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2019-01-05 23:28:13
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