Can't add HS103 v2 to wifi - can't complete configuration

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Can't add HS103 v2 to wifi - can't complete configuration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't add HS103 v2 to wifi - can't complete configuration
Can't add HS103 v2 to wifi - can't complete configuration
2019-12-08 02:30:31
Model: HS103  
Hardware Version: V2
Firmware Version:

On android and having an issue adding four brand new HS103 v2 smart plugs. I've tried two different phones with all four devices and none were successful. Tried factory resets, a power cycle of the router, and reinstall of the kasa smart app. I currently have two HS103 v1 and three HS100 plugs that have worked fine all year that were added the same way with no problems.

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Re:Can't add HS103 v2 to wifi - can't complete configuration
2019-12-08 21:54:55
Same problem with Hs103 except trying on IOS with 3 different iPads & 2 iPhones. Fails at Connecting Smart Plug to Your Home Network
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