Not connecting

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Not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not connecting
Not connecting
2020-12-25 22:30:16

So my light bulb isn't working, i don't know if it's because I tried it in a different house and light thing then I'm actually going to have it in. But now that's it's in my bedroom light it just isn't working and we've tried everything to make it work, we did exactly what it said to do on the app and we have tried to re-download the app and also remove the device and I don't know how to fix it. 

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Re:Not connecting
2020-12-27 00:26:44

@Julibea 

 

You can always reset the bulb by turning the power off to the bulb 4 times in a row.  You can do this if the lamp has a switch.  You'll know the bulb is reset when it comes on and flashes a few times.  Then you can open the app and try to re-add it.

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