KASA IOS App 2.37.1 Bug with KC310 access
Everything worked fine with the Kasa IOS app version 2.37.0 . I updated to 2.37.1 today and my 2 KC310 cameras won't connect on the app. It times out and says can't connect to server. My other cameras are fine. I downgraded back to 2.37.0 and the KC310s works fine, so there is a bug in 2.37.1 that needs to be fixed ASAP. So much for quality control in testing app updates.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Same problem here. Updated with 2.37.1 update last night and cameras and KC300 cameras stopped working with a Connection Error -
"Unable to connect with the server. Please make sure you have internet connection or try again later." Tried on another device that doesn't have the update and the cameras are working fine on the other device.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
it has been a week now and still no fix.
- Copy Link
- Report Inappropriate Content
Hello @sc85284
Thank you for letting us know how it goes.
As checked with related team, there will be an APP release soon to fix this issue, please keep an eye on the Kasa APP update in the APP store.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 779
Replies: 5