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Not able to download Kasa Smart app

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Not able to download Kasa Smart app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kozmo

2023-02-07 17:23:51 - last edited 2023-02-07 18:44:43

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Registered: 2023-02-07

Not able to download Kasa Smart app

2023-02-07 17:23:51 - last edited 2023-02-07 18:44:43

I am not able to download the Kasa Smart app.

When I try from Google Play Store on my phone, the “install” button responds and the download indicator responds for just a second and then stops. Nothing is downloaded that I can see.

When I try from my PC with Chrome, there is a button “Install on more devices.” I click it and go through a selection process and get the message “Kasa Smart will be installed on your device soon.” Still nothing is installed.

What is the problem? How can I get it installed? / thanks, Kozmo

1 Accepted Solution

Riley_S

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

Posts: 3009

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Registered: 2022-04-18

Re:Not able to download Kasa Smart app-Solution

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

@Kozmo,

Sounds like you may be having an issue with your phone or google play store; start by restarting your phone to make sure that there isn't an easy fix for the issue.

I would also recommend double-checking that you have enough storage space on your phone.

It is definitely an issue on your phone/Googles side of the equation. Have you tried to see if you are able to download other apps? What about downloading the app on another of your devices.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells

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Riley_S

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

Posts: 3009

Helpful: 888

Solutions: 117

Stories: 39

Registered: 2022-04-18

Re:Not able to download Kasa Smart app-Solution

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

@Kozmo,

Sounds like you may be having an issue with your phone or google play store; start by restarting your phone to make sure that there isn't an easy fix for the issue.

I would also recommend double-checking that you have enough storage space on your phone.

It is definitely an issue on your phone/Googles side of the equation. Have you tried to see if you are able to download other apps? What about downloading the app on another of your devices.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells

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