EP25 visible on WiFi but won't add to Kasa or Home app despite 3 from the same box adding fine

EP25 visible on WiFi but won't add to Kasa or Home app despite 3 from the same box adding fine

EP25 visible on WiFi but won't add to Kasa or Home app despite 3 from the same box adding fine
EP25 visible on WiFi but won't add to Kasa or Home app despite 3 from the same box adding fine
2024-09-18 02:27:15
Model: EP25P4  
Hardware Version: V1
Firmware Version: no idea how to find out

I have 4 EP25 units. New ISP and WiFi hardware means adding them to the Kasa app again. Three added fine. One won't add to Kasa or the Home app.

 

Visible on WiFi. My iPhone connects to it, apparently. But Home and Kasa both spin endlessly and eventually fail trying to add it.

 

How can I troubleshoot?

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