I have a c460 with the h500 hub. I connected a new camera but did not turn on tapo care because I have the h500. I had a different camera with all this but had done the tapo care trial with it. Of course that allowed full rich notifications, but when someone was recognized, the notification would include that person's name in it.

With the new camera, the notifications aren't rich and that's okay. But i also don't get the names on the notifications, even though when I go and look at the hub, it shows the faces were recognized.

I didn't see anything that said that the name on the notification was part of a "rich notification". Is that the case, or am I missing something?