Tapo Smart Cameras
Welcome to the official forum module for Tapo Smart Cameras!
Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are
We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras
Purchased the C645D kit and I've had nothing but issues.. The sound on these cameras is bad. I get notifications and playback will play an older video.. Now I'm getting late notifications.. The Pt len
SD CardMicroSD cardMotion Detection / Activity ZonesNotifications
By
J01
· Latest post a week ago
by Hilbert-TP
0Helpful
68Views
I am constantly getting notifications of a person on one of my cameras. When I look, it's a crow, much smaller than any person I've ever seen. It is labeling the crow as a person. I have the camera fo
Motion Detection / Activity ZonesNotificationsFeature Request
By
JosephAJ
· Latest post 2 weeks ago
by Hilbert-TP
0Helpful
120Views
A vehicle event occurred and was recorded, but I never got a notification. It usually does notify me, but did not on this event.
Notifications
By
mbmast
· Latest post 2026-04-28 07:42:05
by Hilbert-TP
0Helpful
176Views
Before 1.9.2 firmware. And after would get notice of new video or detection. When looking at the video it says video not available. Plus have a sd card in it too. But have current subscription to tapo
Notifications
By
Oneem
· Latest post 2026-04-03 02:26:18
by Solla-topee
0Helpful
202Views
For a few weeks now, almost every day around the same time (7:50pm) I get two "someone obstructed the camera" notifications. No one is there. No persons detected.
Motion Detection / Activity ZonesNotificationsTapo Care
By
Sarahann42793
· Latest post 2026-04-01 02:41:18
by Solla-topee
0Helpful
221Views
My c236 regularly identifies vehicles as people. I have motion detection turned off, and I have selected people and pets.
Motion Detection / Activity ZonesNotifications
By
RogerWillco
· Latest post 2026-03-26 07:30:52
by Solla-topee
0Helpful
176Views
Very disappointed with the primitive motion alert notifications from the Tapo Doorbell camera. Their FAQ #340 says that IOS limits them to only the default notification which is used by may other apps
Feature RequestNotificationsiPhone
By
ButchinFL
0Helpful
139Views
Notifications of personal detection are stated twice in a row on both my C425 and my C120, Hardware Version 1.0, Firmware 1.4.3. The Hardware Version for the C425 is 1.20 which is not listed above as
NotificationsMotion Detection / Activity ZonesAmazon AlexaRepeated Notification
By
Mary-mare
· Latest post 2026-03-10 10:10:55
by Solla-topee
0Helpful
283Views
Ive tried everything and looked everywhere to change the notifications/alerts to 12hr instead of 24hr time. My time stamp reads correctly but on alerts and notifications it says 14:46 instead of 2:46p
NotificationsLive View
By
Slim-Shady
· Latest post 2026-03-07 21:40:25
by craigify
18Helpful
1737Views
I just installed a Tapo C401 and unless the app is open the camera doesn't do anything; no notifications, no recordings, nothing. Is there a setting I'm missing? Is this a network issue? Or did I just
Motion Detection / Activity ZonesNotifications
By
ralexr
· Latest post 2026-01-07 11:19:40
by Solla-topee
0Helpful
304Views
I have a c460 with the h500 hub. I connected a new camera but did not turn on tapo care because I have the h500. I had a different camera with all this but had done the tapo care trial with it. Of cou
Notifications
By
doncaruana
· Latest post 2026-01-07 10:12:11
by Solla-topee
0Helpful
411Views
I've had a D225 installed hardwired for a few weeks now and its been working great. 24/7 recording and everything. I noticed last night that the doorbell automatically disableded the "Always-On" funct
NotificationsBattery
By
HunterK916
· Latest post 2025-12-30 02:41:13
by Wayne-TP
1Helpful
1133Views