@Solla-topee I have tried all the suggestions you said and still no luck. It seems very odd once my trial period ended and I now pay for the subscription there are many times within a day that the...

@Idaho yes I am trial period of subscription finished and now I'm paying and the recordings don't work!!! PLEASE EXPLAIN KASA

@Ramburner my cam is the kasa spot pan and tilt . Just not good enough. Especially when I purchased because my 77 year old mum was assaulted.

@Ramburner I have been having this issue for a week!! I've updated the app as advised and still not working. Friday nights my mum was abused by the Neighbour and the footage has a x in the middle....