@Dynochrome Check for any firmware updates but if the problem persists consider reaching out to customer support for a solution. 📹🤔 Dynochrome wrote Actually for KC120 not listed in the pull down....

@KentKasa It's great that your Kasa KC410s is working well, but I understand your concern about the lack of audio in your video recordings. Here are a few steps you can try to troubleshoot the audio...