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Tapo Smart Cameras
a week ago
@Tyraelos Appears Amazon/Alexa is not fixing the problem with their App update 2026.2 With Tapo "PERSON" detection not triggering Alexa routines, and "MOTION" detection causing too many false alarms...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Tyraelos I called Amazon/Alexa today, looking for status on the Alexa routine problem with Tapo "Person" detection not triggering Alexa routines. To my surprise, the customer service agent stated...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Tyraelos go to "Help" in the Alexa app. Go to "Contact Us". Click on "speak with a representative". Put your phone number in and they will call you back immediately. You'll get a first line customer...
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Forums/
Tapo Smart Cameras
3 weeks ago
@Tyraelos I was only using the PERSON detection to trigger Alexa routines as well. I've temporarily (hopefully) set the routines for motion detection. I did receive a email from Amazon subsequent to...
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Forums/
Tapo Smart Cameras
3 weeks ago
@Tyraelos I have continued to troubleshoot the issue of Alexa routines not being triggered by Tapo Cameras. Upon further testing, MOTION detection of my Tapo cameras triggers Alexa routines and the...
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Forums/
Tapo Smart Cameras
3 weeks ago
@Tyraelos Amazon/Alexa customer service had me upgrade to Alexa + as part of their troubleshooting checklist. It made no difference, so I went back to regular Alexa. I also kept calling every few...
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