@Nebraska Hi, Motion Tracking enabled: The camera tracks moving objects or people automatically. Check via Tapo app > Device Settings > Detection > Motion Tracking. Please disable the motion tracking...

zoomies2 wrote @Hilbert-TP hi thank you, i did get the email and call after I posted. Everything is packed, it's going to the post office today. @zoomies2 That's great! Thank you for your patience.

@zoomies2 Hello, zoomies2 wrote @Hilbert-TP hi you wrote that on Monday, today is THursday, no one has contacted me. Do you want your cameras back? We're waiting on you to mail them. Hello, Thank you...

@Desydez Hello, Thank you for your post. Please try the following steps: 1. Re‑enter the correct Wi‑Fi password. 2. Ensure both the phone and camera are connected to the same Wi‑Fi during pairing. 3....

@0725 Hello， If you’re experiencing the same issue， please reach out to our support team with your details, and they’ll be glad to assist. Best Regards,

@magnumpi824 Hello, Please refer to this guide to share the device: Share Tapo and Kasa Devices with Family or Multiple Users (Device Sharing 1.0) Best Regards,