@jjdd123 Hello, Thank you for your feedback regarding the brightness and exposure issue. We understand your need to monitor both the inside and the outside of a window. Please note that we do not...

@Boitsie Hello, With the Tapo Doorbell Video Call feature, you will now receive a doorbell video call on your phone, similar to an incoming phone call when someone presses your doorbell. This ensures...

@Nebraska Hi, Motion Tracking enabled: The camera tracks moving objects or people automatically. Check via Tapo app > Device Settings > Detection > Motion Tracking. Please disable the motion tracking...

zoomies2 wrote @Hilbert-TP hi thank you, i did get the email and call after I posted. Everything is packed, it's going to the post office today. @zoomies2 That's great! Thank you for your patience.

@zoomies2 Hello, zoomies2 wrote @Hilbert-TP hi you wrote that on Monday, today is THursday, no one has contacted me. Do you want your cameras back? We're waiting on you to mail them. Hello, Thank you...

@Desydez Hello, Thank you for your post. Please try the following steps: 1. Re‑enter the correct Wi‑Fi password. 2. Ensure both the phone and camera are connected to the same Wi‑Fi during pairing. 3....