When the issue occurs, please unplug all the wireless Deco units and remain the main Deco connected to the modem only. Then reboot the main Deco and check if it will recover. If not, please...

Thanks for your feedback. 1. May I know how you connect the four units? The main Deco should be connected to the modem. What about the others? Are they all connected wirelessly? Please note that DO...

1. Switch the DSL modem/router back to router mode at first; 2. Connect the main Deco to the modem and make sure it can get internet access; 3. Make sure your phone is connected to Deco's wifi, then...

Deco will broadcast the 2.4GHz and 5GHz signals at the same time with the same Wi-Fi names. If the smart device supports 2.4GHz only, then it can only discover the 2.4GHz Wi-Fi of Deco. Just connect...

Do you want to remote access the web interface of your NAS? If yes, you can open ports manually in the Deco app. Please refer to the FAQ link below and open port 5000 & 5001 for your NAS....

That's the issue. Port Forwarding rules are not set up successfully on the Deco router, thus you cannot remote access your desktop server. When you tap the plus icon to add a rule, please pay...