Forums/
Deco
2021-10-08 03:46:19
@MrsNoName Hi, Deco M5 only supports Ethernet-WAN connection, which means you have to get an Ethernet output from the internet source in an outdoor space. Moreover, M5 is intended for home use and...
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Forums/
Deco
2021-10-08 03:31:40
@Rob_A Hi, sorry for the time and patience. Did you still have the same issue? If yes, could you please go to Deco APP>Overview>three lines on the top>help>contact us>suggestions and add the APP log....
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Forums/
Deco
2021-09-30 01:36:07
@QueenaDarren Hi, thank you for the update. The firmware 1.1.1 could not be downgraded back to 1.0.9. And we tested on our side with the new firmware, the VPN connection is ok. May I know the model...
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Forums/
Deco
2021-09-30 01:03:47
@Bud99 Hi, the Hotline/Live-Chat/Email Support would not close for a week and it is still available for service. Only the R&D teams will have a 7-day off. Based on the email record, your case might...
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Forums/
Deco
2021-09-29 06:53:12
@QueenaDarren Hi, Did Deco X20 work on the wireless router or access point mode? If on the wireless router, please check whether you have set up parental control rules on this computer. And please...
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Forums/
Deco
2021-09-28 02:58:41
@joely Hi, Have you tried to swap the location of two satellite units to see whether the unstable connection always follows the same unit? Would this Deco turn red , or stay green all the time? How...
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