Forums/
Kasa Smart Plugs
2020-12-29 19:16:47
@DanO74 Yes hold the manual control button for at least 10 seconds but i recommend for a count of 30. Also make sure the protected light is lit to ensure the protection circuit is still working. once...
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Forums/
Kasa Cameras
2020-12-29 19:09:48
@Sneto Since live view and thumbnails are recoding you may have a cloud connection issue. I would recommend resetting the camera and re-configure and add it back to your Kasa account and then try...
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Forums/
Kasa Smart Switches
2020-12-29 19:07:53
@Shag That is strange. Obviously you are connected to Alexa because you can control on and off. Its possible alexa is detecting it as a HS200. I would suggest removing the Kasa Link to Alexa and...
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Forums/
Kasa Smart Switches
2020-12-29 19:04:13
@Shep96 No not at this time. That is the "off" notifaction light and we currently do not have a way to disable it.
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Forums/
Kasa Smart Switches
2020-12-29 19:00:53
@daPA It honestly may be the wiring. If the switch isn't wired as specified on the app instructions it may not work properly. If you can provide a diagram of the wiring we can send it to the design...
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Forums/
Kasa Smart Switches
2020-12-29 18:52:03
@Shahrukh_Iqbal That would have been a surge so its possible. Was the ground wire connected? I would also hold the reset button for 30 seconds and see if the wifi indicator on the switch starts...
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