Forums/
Kasa Smart Plugs
2019-01-16 23:58:03
@beyerku Please let us know what happens with your interaction with our support team. With six products having the same issue the real problem may be in the router, as it would be very uncommon for...
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Forums/
Kasa Smart Plugs
2019-01-16 23:50:44
@NikD63 Sorry for the delay i was attending CES last week and just playing catch up. You can send the logs to ussupportteam@tp-link.com please include a link to the thread so we know what it is...
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Forums/
Kasa Smart Plugs
2019-01-16 23:43:50
@Baomxo A few things to try: 1. sign out and back into the Kasa Smart app. 2. ensure all devices listed on your Kasa account have "Remote Control" enabled. 3. check if you can control the devices...
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Forums/
Kasa Cameras
2019-01-16 23:27:47
@Freerunner Sorry about a delay in responding to your post. We have not had the NC450 avaialble in the US for a bout a year and the changes that have been made to it are a little foriegn to our...
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Forums/
Deco
2019-01-15 23:36:27
Why does the Deco Android App need location permission? During the setup of a Deco Mesh Wi-Fi system, the Deco App on Android may require access to the location settings on the Android phone being...
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Forums/
Adapters
2019-01-15 17:25:38
@canned_pianos Sorry for the delay i was at CES and did not have access to the community. Although the router being in a closet and the signal going through a floor does affect the over all strength...
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