Forums/
Kasa Smart Plugs
2020-10-15 16:26:55
@MarkW1 Your router firewall may be blocking the plug from communicating to the cloud. Try adding the plug to the DMZ, then try enabling the remote control. Turn off the DMZ after.
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Forums/
Kasa Smart Plugs
2020-10-15 16:25:46
@Gabeez There currently is not, each device will need to be reset and set up again.
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Forums/
Kasa Smart Switches
2020-10-15 16:24:58
@DAHV87 Try adding the switches IP address as the DMZ to test to see if the router firewall may be blocking it from communicating to the cloud. Switch off the DMZ after testing.
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Forums/
Wi-Fi Routers
2020-10-15 16:22:35
@Eab6287 Do you still have smart connect enabled? If so, try disabling it. Regarding the WAN you could try swapping the Ethernet cable out. If you happen to still have your old router are you able to...
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Stories/
Home Network Community
2020-10-14 22:58:26
@phydrean Every environment is different so it depends on what obstacles are in the way. The least amount of obstacles then the better it will perform so I would try putting the extender in the...
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Forums/
Kasa Smart Plugs
2020-10-14 22:00:49
@BSF Usually equates to the phone being on a VPN, router having too many connected devices 20+, or the router security needing to be changed. If neither help I would reach out to support in that case.
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